Privacy Policy

Stone Property Buyers, Inc. ("us", "we", or "our") operates the https://www.stonepropertybuyers.com/ website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.stonepropertybuyers.com/

Definitions

Service

• Service is the https://www.stonepropertybuyers.com/ website operated by Stone Property Buyers, Inc.

Personal Data

• Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

• Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

• Cookies are small files stored on your device (computer or mobile device).

Information We Collect

Identifiers and contact information that you voluntarily provide to us, such as your name, telephone number, email address, property address, and mailing address; and property and transaction information, such as property details, selling timeline, asking price, mortgage and lien information, repair information, occupancy status, foreclosure status, and any other information you choose to provide.

We may also collect records of communications with you, including call recordings, voicemails, text messages, emails, form submissions, appointment notes, transcriptions, summaries, and other interaction history.

Our website may automatically collect basic usage information, such as IP address, browser type, device information, pages visited, referral source, cookies, tracking pixels, analytics data, and similar website activity information.

How We Use Your Information

Stone Property Buyers may use your information to contact you regarding your property; evaluate whether we may be able to make an offer; schedule appointments and respond to inquiries; verify property details and review public records; conduct due diligence and prepare transaction documents; coordinate with title companies and other transaction parties; operate, maintain, secure, and improve our services; conduct analytics and marketing; detect, prevent, and address fraud or misuse; and comply with applicable legal, regulatory, and contractual obligations.

We may also use your information to send follow-up calls, text messages, emails, voicemails, and other communications related to your property or your inquiry.

AI and Human Follow-Up Communications

Stone Property Buyers may use both human representatives and AI-powered tools to communicate with you. This may include AI-assisted calls, text messages, emails, voicemail follow-ups, appointment reminders, lead intake, property questions, scheduling, transcription, summaries, and internal review.

By submitting your contact information, you agree that Stone Property Buyers may contact you using human representatives, automated systems, AI-powered systems, prerecorded messages, artificial voice technology, phone calls, text messages, emails, and voicemail messages.

These communications may relate to your property, your inquiry, appointment scheduling, offer discussions, transaction updates, or other real estate-related services provided by Stone Property Buyers.

Consent to Calls, Texts, and Emails

By providing your telephone number or email address, you expressly consent to receive calls, text messages, emails, voicemails, and other communications from Stone Property Buyers and its representatives, including communications delivered using automated technology or an automatic telephone dialing system and prerecorded or artificial voice messages, in accordance with the Telephone Consumer Protection Act and other applicable law.

You understand that these communications may be made using human representatives, automated systems, AI-powered tools, prerecorded messages, artificial voice technology, and related communication technologies.

Message and data rates may apply. Your consent is not required as a condition of purchasing any goods or services.

You may opt out of text messages at any time by replying STOP. You may opt out of emails by clicking the unsubscribe link in our emails or by contacting us directly. You may also ask us not to call you by contacting us at info@stonepropertybuyers.com or 844.466.7355.

How We Share Information

We do not sell your personal information for monetary consideration. However, certain privacy laws, including the Texas Data Privacy and Security Act and the California Consumer Privacy Act, define "sale" and "sharing" more broadly to include disclosures of personal information for cross-context behavioral or targeted advertising. To the extent we use advertising cookies, pixels, or similar technologies that may constitute a "sale" or "sharing" under such laws, you may opt out of such targeted advertising by adjusting your browser or device settings, using a recognized opt-out preference signal such as the Global Privacy Control where supported, or contacting us using the information in this Privacy Policy. However, we may share your information as reasonably necessary to operate our business, evaluate real estate opportunities, provide services, or complete a transaction.

We may share information with Stone Property Buyers team members, representatives, contractors, service providers, CRM platforms, phone and texting platforms, email platforms, AI tools, call tracking platforms, analytics providers, advertising platforms, data providers, title companies, attorneys, lenders, buyers, real estate professionals, contractors, inspectors, insurance providers, transaction coordinators, and other parties involved in evaluating or completing a real estate transaction.

We may also share information when required by law, legal process, court order, regulation, or when necessary to protect our rights, property, safety, business, users, or others.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising tools, and similar technologies to understand website activity, measure marketing performance, improve user experience, and help us follow up with people who may be interested in our services.

You may manage or disable cookies through your browser settings, and, where applicable, you may exercise choices regarding tracking technologies used for targeted advertising as described in the “How We Share Information” section above, including by means of a recognized opt-out preference signal such as the Global Privacy Control. Please note that some website features may not function properly if cookies are disabled.

Call Recording and Monitoring

Calls and other communications with Stone Property Buyers may be recorded, monitored, transcribed, summarized, or reviewed for quality assurance, training, compliance, dispute resolution, and business operations. By continuing a call or communication with us, you consent to such recording, monitoring, and review to the extent permitted by applicable law. If you do not consent, please notify us so that we may communicate with you by alternative means.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no website, system, platform, or method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You provide information to us at your own risk.

Data Retention

We retain your information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the nature and sensitivity of the information, the purposes for which it is processed, our legal and contractual obligations, the need to resolve disputes and enforce our agreements, and applicable statutes of limitation and recordkeeping requirements. When information is no longer needed, we will delete, de-identify, or anonymize it in accordance with applicable law.

We may need to verify your identity before processing your request.

Texas Privacy Notice

If applicable, Texas residents may have rights under the Texas Data Privacy and Security Act, including the right to confirm whether personal data is processed, access personal data, correct inaccuracies, delete personal data, obtain a copy of personal data, and opt out of certain processing activities, subject to legal exceptions.

To exercise these rights, contact us using the information above. If we deny your request, you may appeal by contacting us again and writing “Privacy Appeal” in the subject line or message.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy, contact us at:

Stone Property Buyers Website: Email: info@stonepropertybuyers.com Phone: 844.466.7355